I enjoyed your presentation and found it interesting and thought provoking. My own experience is from implementing BPM solutions in financial services. Culture will be the significant hurdle that prevents rapid adoption in the corporate environment. Centralisation, branch transformation, offshoring/nearshoring, outsourcing/rightsourcing ………. all will find it difficult to adopt the view of a folksonomy. There are still large banks that don’t allow their customer facing staff to have access to e-mail! Enough waffle, as I said an enjoyable presentation - thanks.

In the context of my presentation, “BPM” really means the systems themselves (BPMS) and the way that they are implemented. There are, of course, many other aspects to the practice of BPM, and I was covering just a narrow segment of that.

I attended your seminar this afternoon at the BPMG conference. Web 2.0 & BPM was a very interesting topic to cover but i wasnt convinced of the relevance to BPM.
As a process analyst, i can see how the next
generation of BPM tools that i might use will benefit from web 2.0, which you pointed out clearly. But like most of the presentations i saw over the 3 days focused far to much on Technology & Theory without giving the audience anything tangible to walk away with. Not to mention the incredibly frustrating use of the acronym “BPM” by every single speaker. It seems to mean something different to every one of the so called “gurus”