Column 2 by Sandy Kemsley

CIO Insight recently published a survey on business process improvement wherein 66% of the respondents state that BPI is their #1 priority. There’s a lot of stats in here to paw through, such as 62% stating that data integration problems are significantly slowing down their BPI efforts — no real surprise there — and the general conclusion that BPM and related software aren’t consistently effective. Considering that over 40% state that they don’t use a BPMS or business process modelling tools and have no intention of using one any time soon, it’s also not surprising that the survey concludes that a lot more could be done in terms of automating processes.