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	<title>Comments on: How things go &#8217;round and &#8217;round</title>
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	<description>BPM, Enterprise 2.0 and technology trends in business.</description>
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		<title>By: James Taylor's Decision Management</title>
		<link>http://www.column2.com/2006/11/how-things-go-round-and-round/comment-page-1/#comment-5284</link>
		<dc:creator>James Taylor's Decision Management</dc:creator>
		<pubDate>Sat, 18 Nov 2006 16:12:29 +0000</pubDate>
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		<description>&lt;strong&gt;Let them eat cake (write code)&lt;/strong&gt;

In a recent post Sandy K. said:

    &quot;I believe that the new world of enterprise software is less customization and more customizability: give the users the raw product and let them do what they need with it&quot;
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		<content:encoded><![CDATA[<p><strong>Let them eat cake (write code)</strong></p>
<p>In a recent post Sandy K. said:</p>
<p>    &#8220;I believe that the new world of enterprise software is less customization and more customizability: give the users the raw product and let them do what they need with it&#8221;</p>
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		<title>By: Sandy Kemsley</title>
		<link>http://www.column2.com/2006/11/how-things-go-round-and-round/comment-page-1/#comment-5283</link>
		<dc:creator>Sandy Kemsley</dc:creator>
		<pubDate>Fri, 17 Nov 2006 15:05:38 +0000</pubDate>
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		<description>Hi, Rod, thanks for joining the conversation -- I recall meeting you at a FileNet dinner in Toronto back in 2004, the week that Endymion was acquired by Soluziona.

Your argument that no one can figure out how to do anything with the native applications but everyone has to have it pre-built is a bit of a chicken-and-egg phenomenon: if we never give them the out-of-the-box tools to play with, how will we know that they can&#039;t understand it? It&#039;s been years since I&#039;ve seen most organizations give native access to these applications to the users, and the underlying apps have progressed significantly during that time (as have, likely, the users). Isn&#039;t it time to start exposing more of the native functionality to see what can be done with it, rather than perpetuating custom applications and frameworks that prevent anyone from using much of the originally design functionality of the underlying system, and usually require significant retrofit when the underlying system is upgraded?

I appreciate that you&#039;re trying not to create that heavy layered approach this time, and hope that the focus is not to constrain the underlying software, but to free it.</description>
		<content:encoded><![CDATA[<p>Hi, Rod, thanks for joining the conversation &#8212; I recall meeting you at a FileNet dinner in Toronto back in 2004, the week that Endymion was acquired by Soluziona.</p>
<p>Your argument that no one can figure out how to do anything with the native applications but everyone has to have it pre-built is a bit of a chicken-and-egg phenomenon: if we never give them the out-of-the-box tools to play with, how will we know that they can&#8217;t understand it? It&#8217;s been years since I&#8217;ve seen most organizations give native access to these applications to the users, and the underlying apps have progressed significantly during that time (as have, likely, the users). Isn&#8217;t it time to start exposing more of the native functionality to see what can be done with it, rather than perpetuating custom applications and frameworks that prevent anyone from using much of the originally design functionality of the underlying system, and usually require significant retrofit when the underlying system is upgraded?</p>
<p>I appreciate that you&#8217;re trying not to create that heavy layered approach this time, and hope that the focus is not to constrain the underlying software, but to free it.</p>
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		<title>By: Rod Casilli</title>
		<link>http://www.column2.com/2006/11/how-things-go-round-and-round/comment-page-1/#comment-5282</link>
		<dc:creator>Rod Casilli</dc:creator>
		<pubDate>Fri, 17 Nov 2006 00:25:49 +0000</pubDate>
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		<description>I entered the picture in the middle of the evolution at Endymion, have also worked with Robb, and am now with Miria Systems as the VP of Sales and Marketing. While I understand there may be skepticism believing that the 8th time will be the charm, as Robb points out, there is still a very present market reality that breathes life into applications like ManagedPay and others in healthcare, insurance, finance (mostly mortgage), and government. 

I would argue they continue to have legs because no one has yet figured out how to get any one but the very enlightened (read: biz and tech influencers and buyers with a clear understanding of the power and use for native ECM/BPM functionality) to appreciate the &#039;application&#039; potential unless it&#039;s pre-built for them to see. Unstructured data is the classic Hydra and most people can only focus on one head at a time

This go around we&#039;ve done our best not to bury our applications beneath heavy, seven-layer java dip so that our vision of having back office operations (A/P, contracts, HR) serve as the beachhead to demonstrating BPM usefulness can be best served. To that end, as a shameless plug, if anyone would like to see what we&#039;re up to, and it is very different this time, feel free to drop us a line.  

Rod Casilli
Miria Systems</description>
		<content:encoded><![CDATA[<p>I entered the picture in the middle of the evolution at Endymion, have also worked with Robb, and am now with Miria Systems as the VP of Sales and Marketing. While I understand there may be skepticism believing that the 8th time will be the charm, as Robb points out, there is still a very present market reality that breathes life into applications like ManagedPay and others in healthcare, insurance, finance (mostly mortgage), and government. </p>
<p>I would argue they continue to have legs because no one has yet figured out how to get any one but the very enlightened (read: biz and tech influencers and buyers with a clear understanding of the power and use for native ECM/BPM functionality) to appreciate the &#8216;application&#8217; potential unless it&#8217;s pre-built for them to see. Unstructured data is the classic Hydra and most people can only focus on one head at a time</p>
<p>This go around we&#8217;ve done our best not to bury our applications beneath heavy, seven-layer java dip so that our vision of having back office operations (A/P, contracts, HR) serve as the beachhead to demonstrating BPM usefulness can be best served. To that end, as a shameless plug, if anyone would like to see what we&#8217;re up to, and it is very different this time, feel free to drop us a line.  </p>
<p>Rod Casilli<br />
Miria Systems</p>
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		<title>By: Sandy Kemsley</title>
		<link>http://www.column2.com/2006/11/how-things-go-round-and-round/comment-page-1/#comment-5281</link>
		<dc:creator>Sandy Kemsley</dc:creator>
		<pubDate>Thu, 16 Nov 2006 22:25:44 +0000</pubDate>
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		<description>Anne, I agree, this is not going to be the same old players that do something as innovative as is required. As Einstein said, &quot;We cannot solve the problems that we have created with the same thinking that created them.&quot;</description>
		<content:encoded><![CDATA[<p>Anne, I agree, this is not going to be the same old players that do something as innovative as is required. As Einstein said, &#8220;We cannot solve the problems that we have created with the same thinking that created them.&#8221;</p>
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		<title>By: Anne</title>
		<link>http://www.column2.com/2006/11/how-things-go-round-and-round/comment-page-1/#comment-5280</link>
		<dc:creator>Anne</dc:creator>
		<pubDate>Thu, 16 Nov 2006 22:00:51 +0000</pubDate>
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		<description>&quot;I believe that the new world of enterprise software is less customization and more customizability: give the users the raw product and let them do what they need with it.&quot; 

I totally agree. It&#039;s going to be interesting to see how we get there though--I bet on new players coming up with the products that do it rather than the big old guys evolving or replacing their existing stuff.</description>
		<content:encoded><![CDATA[<p>&#8220;I believe that the new world of enterprise software is less customization and more customizability: give the users the raw product and let them do what they need with it.&#8221; </p>
<p>I totally agree. It&#8217;s going to be interesting to see how we get there though&#8211;I bet on new players coming up with the products that do it rather than the big old guys evolving or replacing their existing stuff.</p>
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