Comments on: Let’s all play nice, now http://www.column2.com/2008/09/lets-all-play-nice-now/ BPM, Enterprise 2.0 and technology trends in business. Fri, 12 Mar 2010 21:56:12 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Sandy Kemsley http://www.column2.com/2008/09/lets-all-play-nice-now/comment-page-1/#comment-8656 Sandy Kemsley Wed, 03 Sep 2008 17:03:58 +0000 http://www.column2.com/2008/09/lets-all-play-nice-now/#comment-8656 I'm not saying that there wasn't truth in it, but to take the view of "I'm going to curtail this wayward discussion" is more than a little patronizing, as if he has some sort of absolute lock on the truth. I thought the change in language was amusing, and likely was missed by most other people except the blog author if they have an auto email sent when a comment is added. I’m not saying that there wasn’t truth in it, but to take the view of “I’m going to curtail this wayward discussion” is more than a little patronizing, as if he has some sort of absolute lock on the truth.

I thought the change in language was amusing, and likely was missed by most other people except the blog author if they have an auto email sent when a comment is added.

]]> By: gregorylent http://www.column2.com/2008/09/lets-all-play-nice-now/comment-page-1/#comment-8651 gregorylent Wed, 03 Sep 2008 12:36:42 +0000 http://www.column2.com/2008/09/lets-all-play-nice-now/#comment-8651 this illustrates a failing of the "professional" which shows up in myriad ways in business practices and customer relations .. the interpretation of "professional" that removes the human from so many transactions. and what if the original comment had some truth in it? arrogance is in the eyes of the beholder just as often as beauty is. best to deal with the substance and ignore the tone. certainly text does not communicate tone of voice very well. he could have been thinking that he was wryly ironic, or being extra direct for the sake of emphasis. i think it is ok. but i will grant you that he had some remorse, which even adds to his sensitivity quotient. i would give him extra credit, just for that. enjoy, gregory lent this illustrates a failing of the “professional” which shows up in myriad ways in business practices and customer relations .. the interpretation of “professional” that removes the human from so many transactions.

and what if the original comment had some truth in it? arrogance is in the eyes of the beholder just as often as beauty is.

best to deal with the substance and ignore the tone. certainly text does not communicate tone of voice very well. he could have been thinking that he was wryly ironic, or being extra direct for the sake of emphasis.

i think it is ok. but i will grant you that he had some remorse, which even adds to his sensitivity quotient. i would give him extra credit, just for that.

enjoy, gregory lent

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