That being said, I am not debating that sometimes things happen in a different order; I was taking exception to your use of the word “series” to mean an unordered list, when several definitions explicitly define it as an ordered list.

I am certain that in your own businesses while you may have had a sales process with a series of activities you will have carried out the process with the activities being performed in many different sequences. e.g. as human beings we can see that there are a number of different tasks that need to be performed, but we also have the ability to choose the order depending on the circumstances.

I think the debate is actually different as witnessed by Frank’s addition to the subject. He states that he disagrees with the dictionary definition. My whole point is that many if the more technical people out there are placing their own definition on words, in other words creating an “alternate” dictionary. For as long as this continues we will always find that business people for the most part will not properly engage.