Comments on: Process model comprehension: a human view #BPM2009 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/ BPM, Enterprise 2.0 and technology trends in business. Fri, 20 Jan 2012 09:15:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Column 2 : BPMN 2.0 tutorial #BPM2009 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/comment-page-1/#comment-12092 Column 2 : BPMN 2.0 tutorial #BPM2009 Wed, 09 Sep 2009 10:42:14 +0000 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/#comment-12092 [...] known locally) in a variety of nested contexts. The complexity of this explains a lot about why the 7PMG guidelines recommend not using inclusive ORs: if it’s this hard to figure out all the possible execution [...] [...] known locally) in a variety of nested contexts. The complexity of this explains a lot about why the 7PMG guidelines recommend not using inclusive ORs: if it’s this hard to figure out all the possible execution [...]

]]> By: Column 2 : John Hoogland keynote: Change in Control #BPM2009 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/comment-page-1/#comment-12081 Column 2 : John Hoogland keynote: Change in Control #BPM2009 Wed, 09 Sep 2009 08:26:17 +0000 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/#comment-12081 [...] mentioned my post yesterday about the process model comprehension tutorial, and agrees with my assessment that the vendors have a huge amount to learn from academic research. [...] [...] mentioned my post yesterday about the process model comprehension tutorial, and agrees with my assessment that the vendors have a huge amount to learn from academic research. [...]

]]> By: Scott Francis http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/comment-page-1/#comment-12079 Scott Francis Wed, 09 Sep 2009 01:57:13 +0000 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/#comment-12079 Just introduce these CS folks to some neuropsychologists and we'll be all set :) Just introduce these CS folks to some neuropsychologists and we’ll be all set :)

]]> By: Column 2 : 7PMG paper link update #BPM2009 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/comment-page-1/#comment-12073 Column 2 : 7PMG paper link update #BPM2009 Tue, 08 Sep 2009 21:16:35 +0000 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/#comment-12073 [...] know that a few people had a problem with the link to the 7PMG paper that I referenced in a post earlier today; here’s an updated link to a pre-press version sent to me by Hajo Reijers, one of [...] [...] know that a few people had a problem with the link to the 7PMG paper that I referenced in a post earlier today; here’s an updated link to a pre-press version sent to me by Hajo Reijers, one of [...]

]]> By: Sandy Kemsley http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/comment-page-1/#comment-12071 Sandy Kemsley Tue, 08 Sep 2009 17:30:31 +0000 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/#comment-12071 Great idea, Scott, although these are computer scientists, so may be a bit squeamish about actually scanning people's brains. :) Great idea, Scott, although these are computer scientists, so may be a bit squeamish about actually scanning people’s brains. :)

]]> By: Scott Francis http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/comment-page-1/#comment-12066 Scott Francis Tue, 08 Sep 2009 16:13:45 +0000 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/#comment-12066 They should followup some of these studies with more scientific measurement of thought - ie, MRI's of brain activity while analyzing models or answering questions. This kind of research has been used before to show which parts of the brain are activated by speech (and w/ bilingual speech in particular - to show that the same PART of the brain is used for all language processing - english/spanish/whatever). Would be interesting to see if more complex models fire more stray brain activity that thereby impedes understanding... (it turns out, somewhat counter-intuitively, less activation in the brain usually denotes a "good thing" as far as cognitive activity goes, rather than more - when things are "confusing" your brain lights up the MRI like a xmas tree - the electrochemical manifestation of information overload - whereas when the brain is comfortable with the task, only very targeted parts of the brain - the exact parts required - light up)... scott They should followup some of these studies with more scientific measurement of thought – ie, MRI’s of brain activity while analyzing models or answering questions. This kind of research has been used before to show which parts of the brain are activated by speech (and w/ bilingual speech in particular – to show that the same PART of the brain is used for all language processing – english/spanish/whatever). Would be interesting to see if more complex models fire more stray brain activity that thereby impedes understanding…

(it turns out, somewhat counter-intuitively, less activation in the brain usually denotes a “good thing” as far as cognitive activity goes, rather than more – when things are “confusing” your brain lights up the MRI like a xmas tree – the electrochemical manifestation of information overload – whereas when the brain is comfortable with the task, only very targeted parts of the brain – the exact parts required – light up)…

scott

]]> By: Sandy Kemsley http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/comment-page-1/#comment-12063 Sandy Kemsley Tue, 08 Sep 2009 14:55:09 +0000 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/#comment-12063 Steve, I agree: we've solved a lot of the technical problems; the tough ones remaining are human understanding and cultural changes. Steve, I agree: we’ve solved a lot of the technical problems; the tough ones remaining are human understanding and cultural changes.

]]> By: Steve Romero, IT Gov http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/comment-page-1/#comment-12053 Steve Romero, IT Gov Tue, 08 Sep 2009 14:09:03 +0000 http://www.column2.com/2009/09/process-model-comprehension-a-human-view-bpm2009/#comment-12053 Great article showing the complexity of human understanding. To me, this study underscores the greatest business process management challenge -process implementation. It is the process implementation phase that must ensure understanding as well as acceptance and commitment to the process. Steve Romero, IT Governance Evangelist http://community.ca.com/blogs/theitgovernanceevangelist/ Great article showing the complexity of human understanding. To me, this study underscores the greatest business process management challenge -process implementation. It is the process implementation phase that must ensure understanding as well as acceptance and commitment to the process.

Steve Romero, IT Governance Evangelist
http://community.ca.com/blogs/theitgovernanceevangelist/

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