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{ Monthly Archives } January 2010

IBM-Lombardi Deal Closes

That was fast! Proving my predictions to be ever so inaccurate when I said that it could be months before this closed, the IBM acquisition of Lombardi has closed less than six weeks after it was announced. Good news for IBM, Lombardi, and Lombardi customers.

Not surprisingly, IBM has toned down the “departmental” rhetoric that they initially used when talking about how Lombardi fits into their portfolio; there’s now only a mention of departmental managers rather than branding the software suite as being targeted only at departmental applications:

Lombardi adds a new dimension to IBM’s enterprise-wide BPM capabilities by giving organizations the ability to quickly adjust their business processes to support sudden and changing needs, especially those that rely heavily on collaboration to complete a task or project. Lombardi strengthens IBM’s capabilities in automating these processes, while empowering managers at the department level to change already running processes on the fly, eliminating the need for complicated and time-consuming technical intervention.

Of course, this now makes BP3’s upcoming bpmCamp an IBM user group conference. :)

links for 2010-01-25

CrisisCampTO Planning Meeting

A bit off topic for my usual blogging here, but I spent this afternoon at the initial planning meeting of CrisisCampTO, the Toronto manifestation of Crisis Commons. Although this is happening here and now in response to the earthquake disaster in Haiti 12 days ago, Crisis Commons has a broader mandate:

We are an international volunteer network of professionals drawn together by a call to service. We create technological tools and resources for responders to use in mitigating disasters and crises around the world

We’re here today to work on anything that can be done to help, in collaboration with other Crisis Commons teams all over the world, on the various projects that have been defined by Crisis Commons based on requests from NGOs to fill a need that they have. The bulk of the projects fall under the category of software development, but there are also teams for social media, logistics and more general duties.

Our first goal today is to find a development project for the bulk of the Toronto team to get involved with, and learn how to plug into other Crisis Commons groups around the world. There is quite a bit of infrastructure already in place to connect up, including IRC channels (retro, I will definitely need a refresher course) and voice conference lines, plus a rapidly growing wiki.

I have a pretty broad range of skills to apply here: although I don’t really write code any more – unless I’m really inspired – I can do all the other stuff around development (requirements, testing, documentation). I also do a lot of social media stuff, and have attended more unconferences than you can shake a stick at, so can help with the local social media efforts such as wiki gardening, Facebook and Twitter updates, and more.

The main goal of today is to get ready for next Saturday’s CrisisCampTO (time and venue to be announced shortly), by getting some basic team structure in place and selecting one or more projects to which we will be contributing. That way, when newbies show up next week, they can start contributing immediately.

One of the things that we learned about today is Sahana, an open source disaster management system that was created in response to the Sri Lanka tsunami in 2004. There’s a Sahana instance set up just for Haiti, although it still needs a lot of content added, and possibly some development to add specific requested functionality. We also saw OpenMRS, an open source medical records system, and Ushahidi, an SMS-to-web service that accepts requests for assistance sent by text message to a specific shortcode, and makes them available to aid agencies. If you check the feed from Haiti, you can see requests for food, water and medical assistance that have been received, translated if required, and logged for followup. In summary, there are a ton of free, open source projects that can be applied to the Haiti disaster; some of them as is, others requiring some customization. This is were we all come in.

links for 2010-01-24

links for 2010-01-21

  • The first three are really about dynamic BPM: creating processes just in time to respond to specific customer needs, using composition tools rather than development. Also, just what we need :) — a new acronym: BPN = business process network. Won't be any confusion when saying that one… repeat after me… BPM, BPN, BPMN…
    (tags: bpm)

links for 2010-01-12

More BPM Acquisitions: Progress Buys Savvion

BPM acquisitions must be in the air: today, Progress Software announced that they’ve bought Savvion for $49M. This is hot on the heels of IBM’s announcement last month that they’re buying Lombardi, with one huge difference being that Progress doesn’t already have a BPM product in their lineup, whereas IBM has two. Of the three mid-range BPMS-only vendors that I would most commonly name – Appian, Lombardi and Savvion – that’s two out of the three announcing acquisition in less than a month. With the economy just starting to pull out of a huge pit, that’s telling news: as I mentioned in my post about Lombardi, if the economic climate were different, these would be IPOs that we’d be seeing rather than acquisitions. These acquisitions by larger companies, however, changes the BPM market landscape pretty significantly, since this makes it significantly easier for Lombardi and Savvion (under the IBM and Progress banners, respectively) to get a foot in the door of larger customers who rely on their major vendors to bring them enterprise solutions, rather than considering a smaller company. One advantage that Progress/Savvion have at this point in time is that the acquisition is actually closing today (or later this week), whereas IBM/Lombardi went the pre-acquisition announcement route, and will endure several months of limbo before the deal closes. [Update: I’ve received a few tweets and emails indicating that the IBM/Lombardi close will happen very soon, possibly around February 1st, although I haven’t heard a final date. My “several months” was based on past experience.]

I had an early morning call with Dr. John Bates (CTO of Progress) and Dr. Ketabchi (CEO of Savvion), but a few people obviously had earlier time slots: Neil Ward-Dutton has already posted his initial thoughts, as has Jason Stamper. I agree with Neil that this is a smart move for Progress: a good fit of products with minimal overlap, directly addressing some of the challenges that they’re hearing from their customers in terms of achieving operational responsiveness. The existing suite of Progress products allows for determining what happened within an organization – a rear-view mirror approach – but not much that allows the organization to quickly change how they’re doing things in order to drive efficiency or respond to changing conditions. Bringing BPM into the fold allows them to change that, primarily through tying Progress’ Apama CEP with Savvion BPM, but also by leveraging the rest of the Progress SOA and ESB infrastructure, including data and application integration.

Savvion’s had a couple of internal shakeups in the past two years: in early 2008, Savvion axed contractors, most of their marketing department and some salespeople, ostensibly in order to shift towards a solution focus, although at the time I said that they could be positioning themselves for acquisition. They’ve had a strong push on their vertical solutions since that time, wherein they develop frameworks for vertical applications, then allow partners – or even customers – to built vertical solutions on those common frameworks.

Like many BPM vendors, Savvion has often sold to the technology side of organizations but have shifted focus to the business side recently. Progress is still a very technology-focused set of tools, so it will be interesting to see how well they can bring together the different marketing messages. In my conversation with him this morning, John Bates said that they’re moving towards more of a solutions-oriented approach rather than product-oriented: although this is an easier sell to the business side, it can be used to mask a number of disparate products being clumped together without much natural cohesion (cf. “IBM BPM”).

There will need to be some product integration points to be able to really sell this as an integrated suite of tools rather than a “solution” patched together with professional services. First, they need to bring together a common process modeling environment. Ditto for an event/process monitoring environment. Third, they need to consider the touchpoints within application development: although data integration and application integration will be designed using the existing Progress products, these have to be seamlessly integrated into Savvion’s process application development environment. There are likely also areas of integration at the engine level, too, but getting the developer and analyst-facing tools integrated first is key to acceptance, and therefore sales, of an integrated solution.

Another consideration will be a software-as-a-service offering: Savvion already has inroads in this with their BPO market, although they haven’t yet announced any consumer-facing SaaS products. Bates stated that Progress considers SaaS “an important paradigm”, which I would translate as “we know that we have to do it, but aren’t there yet”. Pushing BPM and CEP to mid-range and smaller companies is going to require a strong SaaS offering, as well as providing a platform for larger enterprises to use for piloting and testing.

Because the acquisition has already closed, or is closing within the next day or two, Progress and Savvion sales and partner channels are already being brought together; the same will happen soon for marketing teams. As always happens in this case, there will be some losses, but given the small degree of overlap in product functionality, they’ll probably need most of the skills from both sides to make this work. Dr. K. has stated that he’ll stay with Progress, although his role hasn’t been announced.

The BPM+CEP equation is becoming increasingly important as organizations focus on operational responsiveness, and I think that it’s particularly significant that Progress appointed Bates – formerly co-founder and CTO of Apama before their acquisition by Progress – to the CTO position during the time when they must have been negotiating to acquire Savvion. Clearly, Progress sees BPM+CEP as an important mix, too.

 

Disclosure: Savvion has been my client within the past year, for creating a webinar and internal strategy reports, although we have no active projects at this time.

links for 2010-01-07

  • The first part of this post is a bit motherhood, but the last bit — starting at "And finally…" — has some interesting thoughts on the differences between how academics, vendors and practitioners view process modeling and its benefits.
    (tags: bpa)
  • A 125-slide set covering BPMN 1.1. The author, Jim Arlow (a UK-based trainer) used to sell this as a PDF on Lulu, but I imagine that the market for BPMN 1.1 has dropped off pretty significantly lately due to the release of 2.0.
    (tags: bpmn)

links for 2010-01-06

  • Open Text discontinues their standalone search product, focusing solely on search within their ECM product. I think that this is a mistake for them, since a comprehensive content management strategy for an enterprise will almost always include some sort of search (e.g., for those documents that live, unfortunately but forevermore, on network drives) in conjunction with the ECM suite search. If you can't search both and federate them, you're only getting half (or less) of the picture. See my coverage of the FASTforward conferences (via categories in sidebar) for more on search as part of a complete ECM strategy.
    (tags: ecm search)
  • Now that you've downloaded and studied that BPMN 2.0 poster, you're ready for jBPM 4.3
    (tags: bpmn bpm)
  • Did you take those BPMN self-tests recently and have a few problems? Here's a BPMN 2.0 poster that you can download for free as a reference before you embarrass yourself again. :) Events now take up 1/4 of the entire poster. Available in English and German.
    (tags: bpmn)
  • Links to a recent webinar by Cordys and Cloud Harbor on BPM and cloud computing. George Barlow, now CEO of Cloud Harbor, was the GM of Appian Anywhere (Appian's SaaS BPM offering) for its first couple of years.
    (tags: bpm saas)
  • Neil Ward-Dutton with a more considered view of the IBM-Lombardi acquisition (as followup to his "holy crap" post on the day it was announced). I agree with him: although IBM has initially positioned Lombardi as "departmental" as they cram it into their BPM portfolio, it's possible that they really mean "business-focused", but can't bring themselves to admit that none of their other BPM offerings are, since that's what they've been selling. However, Neil's idea of IBM keeping on a critical mass of Lombardi talent and learning from them seems unlikely within the WebSphere division: that might have happened in Lotus, but WS is all about big enterprise IT stuff.
    (tags: bpm)
  • A very uncomplimentary view of Gartner's new "pattern-based strategies" hype from Rashid Khan. I have to admit, when I saw PBS presented at a couple of conferences last fall, it felt a bit unsubstantial to me, too, especially the linkages to BPM.
    (tags: gartner bpm)
  • One view of BPM's current state: the end of the beginning, headed for the Board agenda, enterprise-wide, business-led. Of course, others are decrying the death of BPM, so who knows…
    (tags: bpm)
  • A short but good starting point for exposing services: "The granular level at which the business thinks about business processes is the level at which IT systems should expose web services. Why? Because when your business comes to talk to IT (and even talk amongst themselves), this is the level they talk at. When they reorganize business operations, this is the level they organize at. Therefore, this is the level of agility they expect the IT systems to have."
    (tags: soa)
  • A paper by the SOA Consortium members, "Business Architecture: The Missing Link between Business Strategy and
    Enterprise Architecture". Defines business architecture and how it forms input to IT, and how to establish and maintain your business architecture.
    (tags: ea)
  • Taking a service-based approach to enterprise architecture: showing the links between business architecture and application architecture only through services, not by a direct transformation.
    (tags: ea)
  • Some good points here for document scanning projects. I especially like #4, "Key on Documents You Control": I've seen so many disasters with exactly the case that they state, vendor invoices, where a company believes the vendor hype and thinks that they're going to get 99% accuracy on unbounded vendor invoices. #2 is also good: get bar codes on those documents, and your recognition accuracy will skyrocket.
    (tags: ecm)
  • Potentially an important step in building standards-based event and process monitoring independent of the underlying systems. Currently, produces alerts when deviations from KPI occur within specific databases.
    (tags: bam)

links for 2010-01-02

  • My white paper for Appian on BPM centers of excellence (link near bottom of page)
    (tags: bpm coe)