There’s a great social media story as follow-up to my post on Saturday about getting stuck overnight in Frankfurt but getting great customer service from everyone involved. First, I have to mention that as I left the Radisson Blu in Frankfurt, I complimented the three young staff members who were at the front desk on [...]
Every process blogger loves to write about their own good and bad process experiences, and I’m no exception. This weekend has been a case of incredibly bad processes, but really good customer service that made up for it. I’m stuck in Frankfurt on my way back to Toronto, and I’m actually not unhappy at all, [...]
Only one other presentation at the Software 2010 conference in Oslo today was in English, which likely would have attracted me anyway, but I especially wanted to see Henk de Man of Cordys speak about adaptive BPM and case management in the cloud, which provides a nice bookend to my talk at the start of [...]
In my conversations with several people this week, I’ve mentioned the Enterprise 2.0 Adoption Council as a place to start for finding out information about companies that are actually implementing this stuff. The Enterprise 2.0 Adoption Council gathers together managers from large organizations who are spearheading these efforts inside their company. The site includes research [...]
I’m at the Software 2010 conference held by the Norwegian Computing Society in Oslo this week, and gave the opening keynote on one of the tracks this morning: how Business Process Management is being impacted by social software and social networking: Business Process Management Meets Enterprise 2 0 View more presentations from Sandy Kemsley. I [...]
After we heard from Gurbaksh Chahal, the rest of DemoCamp proceeded as usual. We were in the Ted Rogers School of Management, part of Ryerson University, in a really great lecture hall space that seats a few hundred people; it seemed like most of the seats were filled that night. First up was Albert Lai [...]
DemoCamp Toronto #25 was held last week, with the usual array of demos and an extra special keynote: Gurbaksh Chahal, the highly-successful serial entrepreneur currently engaged in GWallet, an online payment system. Previously, he sold his first company at the age of 18 for $40M, then built BlueLithium to a point where it was acquired [...]
In a nice break from the past two years as a road warrior, I’ve only been on one trip since November. Even better, some conferences are coming to Toronto so that I don’t even need to travel (although not sure that February up here is a big draw if you don’t already live here). This [...]
Workflow Software, BPM Software, and ERP Software – How does it all fit together? | ProcessMaker Blog Selling BPM versus selling ERP: why business executives "get" ERP from the start, but have to see the demo to understand BPM. (tags: bpm erp) Business Process Management Virtual Environments: Paper: APCCM 2010 Modelling in 3D Virtual Worlds [...]
The Forrester Blog For Business Process & Applications Professionals James Kobielus on "Process Mining: Because Your Company’s Workflow Issues Aren’t Always Obvious". I saw some interesting research on this at BPM2009, and am seeing it manifest in some products like Fujitsu's process discovery tool. Lots more work to be done here. (tags: bpa) Three Reasons [...]
Although it’s very well-hidden on the information site, the 16th Americas Conference on Information Systems, to be held in Lima in August, will have a mini-track on BPM (it’s within the Systems Analysis and Design track): This mini-track seeks contributions that discuss the management of business processes as well as technologies for process automation. We [...]
I’ve previously extolled the benefits of attending the annual international research conference on BPM, and for those of you in North America who just weren’t ready to shell out for a trip to Europe, you’re in luck: it’s coming to Stevens Institute in New Jersey in September. Although this has always been an academic research [...]
It’s webinar day here at Column 2: this is my third in a row, this one an update on the BPMN 2.0 standard by Robert Shapiro, who participates in both the OMG BPMN 2.0 and WfMC XPDL 2.2 standards efforts. We’re already starting to see vendor support for BPMN 2.0, even though it’s not yet [...]
Active Endpoints hosted a webinar today with Dennis Callaghan from the 451 Group on the business and technology factors of where BPM is headed. In an interesting echo of a comment that I heard at the time of the Progress-Savvion acquisition, Callaghan links the idea of Progress losing Lombardi as a partner to them acquiring [...]
Appian issued a press release last week on their growth in 2009, and had an analyst call today to provide more detail and answer questions. I attended their user conference in October, and was interested to hear their plans in the wake of recent BPM acquisitions. In short, their 2009 performance was the best in [...]
