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A lot of the focus on case management in BPM recently has been centered on checklists (as opposed to process maps) to help aid knowledge workers at a point in time. Jim McGee, who focuses on knowledge and information management, reviews Atul Gawande's book "The Checklist Manifesto", and discusses some of the benefits and problems inherent in checklists.

Theo Priestley discusses human process management/collaboration and BPM with Jacob Ukelson of ActionBase.

Theo Priestley discusses BPM and case management with Tom Shepherd of Global 360.

More on defining adaptive processes, although this appears to be more about user-centered design than processes that adapt at runtime.

Ann All summarizing a discussion that she had with Forrester analysts on case management, and some of the characteristics that are starting to emerge as fundamental for case management.

With more on unpredictable processes, Max J. Pucher discusses some of the new terms that are coming up in BPM: agile process, dynamic process, ad hoc process, social BPM and adaptive process.

Keith Swenson and Jean-Jacques Dubray discuss "unpredictable work", that is, processes that cannot be defined at design-time. Keith says that unpredictable work is all around, JJ says that if you think it's unpredictable, then you just don't understand the process. Great back-and-forth conversation, plus a healthy debate in the comments.

Andrew McAfee ponders on lightweight workflow; although he talks about Google Wave and Salesforce Chatter, there are some common issues with what we've been discussing in BPM. For example, integration with enterprise IT systems (think events), and defining a collaboration on the fly. In any case, they're all better for doing this than using email.

Good pointers for starting your CoE, whether for BPM or not.