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A great collection of widely varying definitions of BPM. No wonder the customers are confused!
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I love it when Germans defy our expectations and exhibit a sense of humor

Some interesting new things here, such as BPMN support in the new version of ARIS Express.
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I had a preview of BPMN in Visio 2010 when I last viewed Global 360, and it looks pretty good. Here's the opinion of the god of BPMN, Bruce Silver, who compares it with the itpCommerce tool that he's been using in his BPMN courses.
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As much as I'm a column 2 kind of person (in a Zachman sense), column 1 is a pretty important foundation. In other words, get your act together with MDM, and use that as part of the infrastructure for BPM implementation, or you'll end up reinventing your data models over and over again.
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"IBM has a strategy that allows for multiple starting points for customers to engage in the BPM journey, rather than only one BPM entry point. This is not what the market pundits think IBM should do, but they happen to be contrarian on this point." The customers agree with the market pundits on this. Something's gotta give.
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Not sure that we need a data standard focused around BPM: shouldn't we just be doing MDM properly?
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CMIS is the most interesting thing to come along in ECM for a while

— allows for interoperability at the repository level, which is essential for large organizations that have more than one ECM system installed.
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In a nutshell: failure to deliver; security; cost. Great quote on cloud security issues, which matches what I've been saying: "The fact is that cloud data is about as secure as enterprise data, which walks off on a daily basis as well; it just does not make the press. The trouble with cloud computing is that many are using the security issue as an excuse not to move to the cloud, and they'll cite these instances as proof that they are right. They won't be right, but it won't matter."
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Interesting results of a survey on what IT professionals really consider to be "cloud". News flash: custom outsourced hosting isn't it.
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since it isn’t obvious from the quote above, I’m not advocating IBM’s point of view, but passing it along. It is contrarian – that doesn’t mean that it is right (or wrong) in and of itself
I don’t have enough data to make the point that you make, Sandy, that customers disagree w/ ibm about entry points. I think they are more likely to disagree about how many different products they should have to license- but those are separate issues.