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The need for business data in process reporting, not just process data — key point, often overlooked (or ignored by vendors during demos).
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A really interesting progression of links and excerpts on structured and ad hoc work: although framed in the context of Enterprise 2.0, these same issues about collaboration and emergent processes are coming up in the ACM discussions. "The road ahead is integration 2.0"
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The phrase "corporate debris" is just so perfect for out-of-date process models (and for many other artifacts). Process models need to be "living" — constantly updated and published to the community — in order to be useful.
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A presentation by Cheryl McKinnon on the changing face of ECM, including the impact of the adoption of the CMIS standard as well as SharePoint 2010.
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A sample of the type of research that you'll see presented at BPM2010 in September: Petia Wohed (who I met at BPM2008 in Milan) and team are proposing research on the integration of BPMS with social software.
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Analytics are a critical part of BPM, not just after the fact, but in order to inform manual and automated decision-making during processes. Now that we're starting to get our processes under control, it's time to turn our attention to solving the next problem: how to properly analyze all the data that those processes produce.
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The interest in case management lately spends a lot of time talking about the knowledge worker: here's a definition of knowledge work and knowledge workers: it's about goal-orientation and self-direction.
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The role of the sponsor on a BPM (or any) project: cut the red tape, and put the fear of God in everyone.
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So rarely do we see BPM poetry, much less satirical BPM poetry. Unfortunately, the general reaction was not as enthusiastic as mine, since Mike has decided to cut his Friday humor posts. I vote for more BPM poetry!
