Vishal Sikka, who leads technology and innovation at SAP, followed Hasso Platner onto the keynote stage; I decided to break the post and publish just Plattner’s portion since my commentary was getting bit long. Sikka also started his part of the keynote with HANA, and highlighted some customer case studies from their “10,000 Club”, where [...]
Tagged sapphirenowIt’s the last day of SAP’s enormous SAPPHIRE NOW 2013 conference here in Orlando, and the day opens with Hasso Plattner, one of the founders of SAP who still holds a role in defining technology strategy. As expected, he starts with HANA and cloud. He got a good laugh from the audience when saying that [...]
Tagged sapphirenowIngrid Van Den Hoogen and Kevin Ichhpurani gave a press briefing on what’s coming for HANA Enterprise Cloud following the launch last week. Now that the cloud offering is available, existing customers can move any of their HANA-based applications — Business Suite, CRM, Business Warehouse, and custom applications — to the cloud platform. There’s also [...]
Tagged sapphirenowThis morning, our opening keynote was from SAP’s other co-CEO, Jim Snabe. He started with a bit about competitive advantage and adaptation to changing conditions, illustrated with the fact that Sumatran tigers have evolved webbed feet so that they can chase their prey into water: evolution and even extinction in business is not much different [...]
Tagged sapphirenowI met up with the NetWeaver BPM product management team and sat in on a session given by Alan Rickayzen of SAP and their customer King Tantivejkul of Colgate-Palmolive on putting intelligence into processes. This wasn’t about process automation — it was assumed that you have some sort of process automation in some system already, [...]
Tagged sapphirenowIt’s been a couple of years since I last attended SAP’s huge SAPPHIRE NOW conference, but this week I’m here with my 20,000 closest friends at the Orlando Convention Center (plus another 80,000 watching online) to get caught up. The conference kicked off with a keynote from Bill McDermott, SAP’s co-CEO, and it’s all about [...]
Tagged HANA, sapphirenowAfter lunch at the Toronto OpenText EIM Day, Catharine MacKenzie of the Mutual Fund Dealers Association talked about how they’re using OpenText MBPM (from the Metastorm acquisition). She spoke on an OpenText webinar last year, and I was interested in how they’ve progressed since then. The MFDA is very process-based, since they’re a regulatory body, [...]
Tagged EIMDayFollowing the company/product keynotes, we heard from two OpenText customers. First up was Tara Drover from Hatch Engineering, a Canadian engineering firm with 11,000 employees worldwide. They have OpenText Content Server on 10 corporate instances containing 32 million documents for more than 37,000 projects, almost half at their corporate headquarters in the Toronto area. They [...]
Tagged EIMDayI always try to drop in on vendor events that happen in my own backyard, so today I’m at OpenText’s EIM Day in Toronto. OpenText is a success story in the Canadian software space, focused on enterprise information management, which includes content and process management. They have grown significantly through acquisitions, acquiring (somewhat controversially) two [...]
Tagged EIMdaysDay 1 at IBM Impact 2013, following a keynote full of loud drums, rotating cars and a cat video, David Millen and Kramer Reeves gave a presentation on IBM’s vision for Smarter Process, which focuses on improving process effectiveness with BPM, case management and decision management. There are a number of drivers that they mentioned [...]
Tagged ibmimpactI’m off to IBM Impact next week, where I’m speaking on a panel on Monday afternoon about “What’s Next For BPM”, along with Neil Ward-Dutton, Bruce Silver, Eric Herness and Pierre Haren, hosted by Irene Lyakovetsky. I’ll also be attending the analyst briefings and will post about what’s new with IBM BPM, Blueworks Live and [...]
Tagged ibmimpactKofax sponsored a webinar this week (replay here) featuring Andy Bartels of Forrester Research speaking about Smart Process Applications (SPA): a term introduced by Forrester to describe collaborative, process-based packaged applications for human-centric work. In their terms: “a new generation of applications to help make human-centric, collaborative business activities be more effective”, with the goal [...]
My last session at Gartner BPM 2013 is a discussion between Ian Gotts of TIBCO and their customer Tommy Richardson, CTO of Siemens Medical Solutions. I spoke with Siemens last year at Gartner and TUCON and was very interested in their transition from the old iProcess BPM platform (which originally came from TIBCO’s Staffware acquisition) [...]
Tagged GartnerBPMWe wrapped up day 2 of Gartner BPM 2013 with David Rock, author of Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day Long, on neuroleadership and the neuroscience behind organizational change. Neuroleadership deals with how leaders make decisions and solve problems, regulate emotions, collaborate, and facilitate change; this [...]
Tagged GartnerBPMIt’s the end of day 2 at Gartner BPM 2013, and I’m in my first session with Janelle Hill — hard to believe, because usually I gravitate to her topics since she’s such an insightful speaker. She admitted that she is feeling like it’s day 4 (of a 2.5-day conference), so glad to know that [...]
Tagged GartnerBPMBarbara Fackelman and Regina DeGennaro of Pershing (a BNY Mellon subsidiary providing outsourced financial transaction services) presented at Gartner BPM 2013 about their BPM initiative, as it grew from reengineering a broken process related to federal reserve exchanges — saving them $1M/year — to a BPM center of excellence (COE). As I often recommend for [...]
Tagged GartnerBPMAndrew White presented a session at Gartner BPM 2013 on how process, applications and data work together, from his perspective as an analyst focused on master data management (MDM). He was quick to point out that process is more important than data but put forward MDM as a business-led discipline for maintaining a single version [...]
Tagged GartnerBPMJean Lastowka of Electrolux and Dave Brooks of SoftwareAG presented at Gartner BPM 2013 on process intelligence and visibility; apparently, SoftwareAG chose to include a white paper that I wrote for them in the conference handouts (which I neglected to keep), so if you’re here, check out the package. Electrolux makes home and professional appliances [...]
Tagged GartnerBPMIt’s day 2 at Gartner BPM 2013, and after a fun night out at a Pegasystems customer dinner, then breakfast hearing about Oracle’s new BPM release, I’m in Bruce Robertson‘s session on skills required for BPM, and the roles that require developing. Again, this is a “crossing the chasm” issue, where you just can’t get [...]
Tagged GartnerBPMIn the last session of day 1 at Gartner BPM 2013, I sat in on a case study by the Argentina-based Banco Supervielle, who won a Gartner excellence award for best business outcomes driven by BPM. They were experiencing poor quality of service, and having to deal with changing regulations and a complex systems integration [...]
Tagged GartnerBPM
