I gave the Monday afternoon keynote at Appian World 2012 last week on the topic of the impact of social technologies on the enterprise, with a particular focus on how social features and exposure are changing our business processes. I’ll post the entire presentation online – I’m thinking of recording a re-creation of my presentation [...]
I have to depart Appian World at the morning break today to catch a flight home, but first I caught up with Clay Richardson of Forrester and his keynote on the future of process as we move from isolated process improvement projects to what he calls “big process”: a more holistic approach to process improvement [...]
Matt Calkins, CEO of Appian, spoke about how they are achieving their goal to be the world’s best way to organize work. Key features that they have to support this: Native mobile capabilities on iOS, Blackberry and Android, meaning that you can develop your applications once and have it run not just on a desktop [...]
Daryl Plummer of Gartner gave the opening keynote at Appian World 2012 stressing an “extreme” approach for achieving breakthroughs rather than just the incremental improvement that we’re seeing through current best practices. The forces to achieve this approach are social, mobile, cloud and information, combining to create a key emerging pattern of extreme collaboration. He [...]
I attended one conference back in January, but the season really starts to ramp up about now through June, and I kicked it off with the Kofax conference in San Diego earlier this week. Just a few disclaimers about my participation in conferences, in case I forget to mention it in each case: Conference organizers [...]
The morning keynote came after the first round of breakout sessions, with Martyn Christian (CMO) and Anthony Macciola (CTO) providing some history of Kofax and its uses, plus a lot more about where it’s moving from a technology standpoint and how customers are using it. This is my last session of the conference since I [...]
I arrived at this session a few minutes late and ended up standing in the back of the room: it was a completely packed house, which is a good indication of the popularity of the idea of using a mobile device for point of origination capture. There are a lot of use cases for mobile [...]
I finished the first day at Kofax Transform with a briefing on the Capture product portfolio from Bruce Orcutt. A key trend in content capture is that content can really come from anywhere, in any format: paper, web, data, fax, etc.; Kofax Capture is attempting to be that universal gateway for all content capture, not [...]
Lots of interesting content this afternoon; I had my eye on integrating BPM and Kofax Capture, but ended up at the session on turning MFPs (multi-function printers, aka MFDs or multi-function devices) for point of origination document capture using Kofax Front Office Server (KFS). Rather than collecting documents at remote offices or branches and shipping [...]
It’s been a long time since I looked at much of the Kofax technology, so I took the opportunity of their Transform conference to attend a two-hour advanced technical session with Bret Hassler, previously the Capture product manager but now responsible for BPM, and Bruce Orcutt from product marketing. They started by asking the attendees [...]
Craig Le Clair from Forrester gave a keynote to discuss the role of capture and dynamic case management. He co-authored the Forrester Wave for Dynamic Case Manager published in January 2011, in which Singularity (acquired by Kofax last year) places in the leaders section. If I had wifi right now, I’d look up and link [...]
I’m in San Diego today and tomorrow for Kofax’s annual user and partner conference, Transform. It’s been a while since I’ve had to complain about no conference wifi, so I’ll just get that out of the way now – seriously, it’s 2012, wifi should be ubiquitous at conferences. The session moderator just pointed out all [...]
And here’s the white paper from this afternoon’s webinar (registration required) on Enabling Process Intelligence Through Process Mining & Analytics. Sponsored by Fujitsu, written by me, reviewed with many helpful comments by Keith Swenson and the rest of the Fujitsu team. When the on-demand webinar is available, I’ll post a link.
A bit short notice, but I’m doing a webinar this afternoon at 2pm (Eastern) on process intelligence through process mining and analytics, along with Keith Swenson of Fujitsu, and you can sign up here. Fujitsu is sponsoring the webinar, as well as the white paper that I have written to go into the topic in [...]
I’ve been blogging a long time, and participate in webinars with some of my vendor clients, but I don’t do any podcasting (yet). Here at PodCamp Toronto 2012, I had the opportunity to sit through a short session with Paul Bearne on doing a simple podcast: record, edit and post to WordPress. In addition to [...]
Blogging around here has been sporadic, to say the least. I have several half-finished posts about product reviews and some good BPM books that I’ve been reading, but I have that “problem” that independent consultants sometimes have: I’m too busy doing billable work to put up much of a public face, both with work with [...]
We had a few unanswered questions left from our webinar on Tuesday, so I’ve included the ones that were not related to Pega’s products below, with answers from both Emily Burns and myself: There’s a lot of discussion about the readiness of an org before social features are introduced to its employees. What would be [...]
When I owned a boutique consulting firm in the 1990’s, our catchphrase was “Making Technology Mean Business”, and when we were coming up with a title for the webinar that I’m doing with Pegasystems next week, an updated version of that phrase just seemed to fit. We’ll be discussing the social aspects of business processes, [...]
I just found a short article that I wrote for Savvion (now part of Progress Software) dated November 21, 2006, and decided to post it with some updated commentary on the 5th anniversary of the original paper. Enjoy! Emerging trends in BPMWhat happened in 2006, and what’s ahead in 2007 The BPM market continues to [...]
Business Process Incubator has a new toy to play with: a BPM Glossary widget. I’ve embedded it below, and I believe that its available for any site to use. So far, I can only figure out how to search for a term (and submit a new term if it’s not found in the glossary), but [...]
