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{ Category Archives } ACM

BPM and Case Management Webinar Q&A

I presented a webinar on business process management and case management today, hosted by Pegasystems. Great fun as always, and a ton of questions that we didn’t have time to answer. I captured a lot of them and will address them here; if you attended the webinar, Pega will also send out their responses as [...]

Webinar on BPM and Case Management

I’m giving a webinar on Thursday this week, sponsored by Pegasystems, where I’ll talk about BPM and adaptive case management (ACM). Emily Burns from Pega will be there to give an overview of their ACM functionality. You can register for the webinar here. There’s been so much written on BPM and ACM lately; I’ve been [...]

PegaWORLD: Alan Trefler keynote

Weather and Air Canada conspired against me getting to Philadelphia yesterday, but here I am at the opening keynote as Alan Trefler gives us the high-level view of Pega’s progress (including the Chordiant acquisition) and what’s coming up. Pega is one of the longest-standing BPM players, now 27 years old – although not all of [...]

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