Day 1 at IBM Impact 2013, following a keynote full of loud drums, rotating cars and a cat video, David Millen and Kramer Reeves gave a presentation on IBM’s vision for Smarter Process, which focuses on improving process effectiveness with BPM, case management and decision management. There are a number of drivers that they mentioned [...]
Tagged ibmimpactKofax sponsored a webinar this week (replay here) featuring Andy Bartels of Forrester Research speaking about Smart Process Applications (SPA): a term introduced by Forrester to describe collaborative, process-based packaged applications for human-centric work. In their terms: “a new generation of applications to help make human-centric, collaborative business activities be more effective”, with the goal [...]
The webinar that I did on Smart Process Applications (a Forrester term, but one that is being adopted by a number of case management/application development vendors) was broadcast today, sponsored by OpenText, and is available for replay here. You can also check out my slides below: Thinking Beyond Traditional BPM from Sandy Kemsley
I finished up my day at AWD ADVANCE in the product roadmap session held by Lisa Williams and Mike Lovell. It’s March Madness here in the US (that’s some college basketball thing) so they kept with that theme with mini basketballs and some yearbook pics of Lisa on the court. Like any vendor’s product management [...]
Tagged awd13Judith Morley, product manager for DST’s case management, presented at a business breakout at AWD ADVANCE on the need for case management (which was pretty much already covered in John Vaughn’s keynote and Neil Ward-Dutton’s breakout session), and stressed the need for allowing context and collaboration, as well as individual decision-making. She made the distinction [...]
Tagged awd13Neil Ward-Dutton spoke at the first business-themed breakout session here at AWD ADVANCE on the topic of case management: how it represents a shift in thinking from our old rigid processes that don’t serve customers all that well in today’s environment. We are truly in the age of the consumer, with so much choice in [...]
Tagged awd13John Vaughn opened AWD ADVANCE 2013 talking about a new focus for DST: a new CEO (following the retirement of their very first one), a new organizational structure (bringing together product and hosting groups into a single business process solutions group), 66% of customers either on or moving to the new platform, new case management [...]
Tagged awd13I’m speaking about case management on a webinar tomorrow at 2pm Eastern; you can sign up to attend here. It’s sponsored by IBM, but there will be no IBM speaker on the webinar, just me and some time for Q&A. Although titled as “Adaptive Advanced Case Management”, IBM’s case management (and most of what I’m [...]
When a conference or seminar pitches up in my own backyard, I try to make the time to attend, and this morning I attended a morning seminar given by OpenText in Toronto. I’m not currently scheduled to make it to their big Enterprise World conference next month in Orlando, so this was a good chance [...]
In the last portion of the ACM workshop at BPM 2012, we had a couple of short non-research papers, the first of which was by Keith Swenson, in which he posits that BPMN is incompatible with ACM. He starts by saying that it’s not a critique of BPMN in particular, but of any two-dimensional flow [...]
Tagged BPM2012, BPMNThe first part of the afternoon at the ACM workshop at BPM 2012 moved away from theory and research, and into actual implementations of ACM plus the emerging CMMN standard. Helle Frisak Sem of Computas presented a paper that she co-authored with her colleagues Steinar Carlsen and Gunnar John Coll, describing an ACM system that [...]
Tagged BPM2012We heard two more papers in the morning, the first presented by Nicolas Mundbrod of Ulm University on system support for collaborative knowledge work (paper co-authored by Jens Kolb and Manfred Reichert). This is the first of the papers today that is starting to show some of the crossover with social software: they studied the [...]
Tagged BPM2012It’s the first day of the annual research/academic conference on BPM, this year held in Tallinn, Estonia, and I’m attending the ACM workshop organized by Irina Rychkova of University Paris 1 Pantheon-Sorbonne, Ilia Bider of Stockholm University and IbisSoft, and Keith Swenson of Fujitsu. This is my fifth year at this conference, and I always [...]
Tagged BPM2012Ron Ross presented in the first breakout session of the BPM track, discussing best practices for creating better (and fewer) process models by modeling business rules together with processes. I’ve talked on this subjet quite a bit, although I come at it from the process modeling side whereas Ron is from the rules side. His [...]
Tagged IRMBPMJudith Morley presented on their new case management capability; she started from some pretty basic principles explaining knowledge work, so likely a fairly novel capability for most of the audience. She described case management as a new application or user interface, meaning that the AWD 10 BPM capabilities are there as part of it, but [...]
Tagged AWD12ISIS Papyrus defines (and implements) ACM as the full range (dare I say, a spectrum?) from straight through processes through dynamic processes to completely unstructured process driven by ad hoc content arrival such as email or social media. This, I believe, is at the heart of discussion/argument about BPM versus ACM: this definition has traditional [...]
Tagged isisopenhouseAnother week, another conference. Instead of 9,500 people in Las Vegas at IBM Impact, however, this week I’m amongst a group of about 200 in the outskirts of Vienna for the ISIS Papyrus open house and user conference. Last night’s conference event included Lipizzan stallions doing dressage set to music, dinner in a palace, and [...]
Tagged isisopenhouseThe nice thing about IBM Case Manager (shortened to ICM in some of their material, and ACM in others) being so new is that you can show up late to the technical product briefing and not miss anything, since the product managers spend the first 10 15 minutes re-explaining what case management and ICM are [...]
Tagged IBM, ibm-conferences, iod11Feri Clayton gave an update on the ECM product portfolio and roadmap, in a bit more depth than yesterday’s Bisconti/Murphy ECM product strategy session. She reinforced the message that the products are made up of suites of capabilities and components, so that you’re not using different software silos. I’m not sure I completely buy into [...]
Tagged IBM, ibm-conferences, iod11Content at rest = cost Content in motion = value That was the message that kicked off the ECM keynote, then Kevin Painter took the stage to introduce the winners of the four ECM customer innovation awards – Novartis, Tejon Ranch, US Nuclear Regulatory Commission and Wells Fargo – before turning things over to Doug [...]
Tagged iod11
