I’m in San Diego today and tomorrow for Kofax’s annual user and partner conference, Transform. It’s been a while since I’ve had to complain about no conference wifi, so I’ll just get that out of the way now – seriously, it’s 2012, wifi should be ubiquitous at conferences. The session moderator just pointed out all [...]
Blogging around here has been sporadic, to say the least. I have several half-finished posts about product reviews and some good BPM books that I’ve been reading, but I have that “problem” that independent consultants sometimes have: I’m too busy doing billable work to put up much of a public face, both with work with [...]
We had a few unanswered questions left from our webinar on Tuesday, so I’ve included the ones that were not related to Pega’s products below, with answers from both Emily Burns and myself: There’s a lot of discussion about the readiness of an org before social features are introduced to its employees. What would be [...]
When I owned a boutique consulting firm in the 1990’s, our catchphrase was “Making Technology Mean Business”, and when we were coming up with a title for the webinar that I’m doing with Pegasystems next week, an updated version of that phrase just seemed to fit. We’ll be discussing the social aspects of business processes, [...]
I just found a short article that I wrote for Savvion (now part of Progress Software) dated November 21, 2006, and decided to post it with some updated commentary on the 5th anniversary of the original paper. Enjoy! Emerging trends in BPMWhat happened in 2006, and what’s ahead in 2007 The BPM market continues to [...]
Business Process Incubator has a new toy to play with: a BPM Glossary widget. I’ve embedded it below, and I believe that its available for any site to use. So far, I can only figure out how to search for a term (and submit a new term if it’s not found in the glossary), but [...]
I know, two TIBCO-related posts in one day, but I just received the link to the replay of the Enterprise BPM webinar that I did for TIBCO last week, along with the questions that we didn’t have time to answer during the webinar, and wanted to summarize here. First of all, my slides: Enterprise BPM [...]
I reworked my presentation on BPM in an enterprise architecture context (a.k.a., “why this blog is called ‘Column 2’”) that I originally did at the IRM BPM conference in London in June, and presented it at the Building Business Capability conference in Fort Lauderdale last week. I removed much of the detailed information on BPMN, [...]
The second half of the workshop started with Renée Miller from University of Toronto digging into the deeper database levels of BI, and the evolving role of schema from a prescriptive role (time-invariant, used to ensure data consistency) to a descriptive role (describe/understand data, capture business knowledge). In the old world, a schema was meant [...]
I only have one day to attend CASCON this year due to a busy schedule this week, so I am up in Markham (near the IBM Toronto software lab) to attend the NSERC Business Intelligence Network workshop this morning. CASCON is the conference run by IBM’s Centers for Advanced Studies throughout the world, including the [...]
I’m presenting on two webinars this week. First, on Tuesday (tomorrow), I will be joining Jeremy Westerman of TIBCO to discuss the BPM issues and challenges specific to large enterprises. It’s at 11am Eastern (8am Pacific) on Tuesday, and you can sign up here. Then, on Wednesday, I’ll be presenting with Matt Cicciari of Progress [...]
My last session at Building Business Capability before heading home, and I just had to sit in on Thomas Olbrich’s session on some of the insights into process quality that he has gained through the Process TestLab. Just before the session, he decided to retitle it as “How to avoid being mentioned by Roger Burlton”, [...]
Last day of the Building Business Capability conference, and I attended Louise Harris’ session on process and information architectures as the missing link to improving enterprise performance. She was on the panel on business versus IT architecture that I moderated yesterday, and had a lot of great insight into business architecture and enterprise architecture. Today’s [...]
Roger Burlton held a joint session across several of the tracks on assessing BPM maturity, starting with the BPTrends pyramid of process maturity, which ranges from a wide base of the implementation level, to the middle tier of the business process level, up to the enterprise level that includes strategy and process architecture. He also [...]
James Kobielus of Forrester brought the concepts of predictive analytics to processes to discuss optimizing processes using the Next Best Action (NBA): using analytics and predictive models to figure out what you should do next in a process in order to optimize customer-facing processes. As we heard in this morning’s keynote, agility is mandatory not [...]
Following the opening keynote at Building Business Capability, I attended the session about Elevations Credit Union’s journey to process excellence. Rather than a formal presentation, this was done as a sit-down discussion with Carla Wolfe, senior business analyst at Elevations CU being interviewed by Mihnea Galateanu, Chief Storyteller for Blueworks Live at IBM. Elevations obviously [...]
Last session of the day, and Mike Fannon and Dave Yockelson are giving an update on FileNet BPM, particularly the 5.x release. The highlights: The Process Engine (PE) was ported completely to a standard Java application, with some dramatic performance increases: 60% improvement in response time through the Java API, 70% (or more) reduction in [...]
Feri Clayton gave an update on the ECM product portfolio and roadmap, in a bit more depth than yesterday’s Bisconti/Murphy ECM product strategy session. She reinforced the message that the products are made up of suites of capabilities and components, so that you’re not using different software silos. I’m not sure I completely buy into [...]
Dave Yockelson from ECM product marketing and Amy Dickson from IBM BPM product management talked about something that I’m sure is on the minds of all FileNet customers who are doing anything with process: how do the (FileNet-based) Case Manager and Content Manager fit together with the WebSphere BPM products? They started with a description [...]
Dave Marquard, Janet Wall and Eric Herness from the IBM BPM team gave an analyst briefing today on BPM on the z/OS platform. At Impact earlier this year, we saw a merging of the Lombardi acquisition and WebSphere Process Server into a unified IBM BPM product, and this month, they released BPM on z/OS. This [...]
