I had a chance to see IBM’s new Case Manager product at IOD last month, and last week Jake Levirne, the product manager, gave me a more complete demo. If you haven’t read my earlier product overview from IOD as well as the pre-IOD briefing on Case Manager and related products, the business analyst view, [...]
Bill Lobig, Mike Marin, Peggy (didn’t catch her last name) and Lauren Mayes hosted a freeform roundtable for any technical questions about the new Case Manager product. I had a chat with Mike prior to the talk, and he reinforced this during the session, about the genesis of Case Manager: although there were a lot [...]
Ron Ercanbrack, VP at IBM (my old boss from my brief tenure at FileNet in 2000-1, who once introduced me at a FileNet sales kickoff conference as the “Queen of BPM”), gave a brief ECM-focused keynote this morning. He covered quite a bit of the information that I was briefed on last week, including Case [...]
I had a pre-IOD analyst briefing last week from IBM with updates to their ECM portfolio, given by Ken Bisconti, Dave Caldera and Craig Rhinehart. IOD – Information on Demand – is IBM’s conference covering business analytics and information management, the latter of which includes data management and content management. The former FileNet products fall [...]
We’re still a couple of hours away from the official announcement about the release of IBM Case Manager, and I’m at a session on how business analysts will work with Case Manager to build solutions based on templates. Like the other ACM sessions, this one starts with an overview of IBM’s case management vision as [...]
If you were interested in the presentation that I did last week at Toronto Wiki Tuesday on using wikis with enterprise content management and process management, here’s an audio recording of it made by Robert Lavigne. There’s a fair amount of background noise from the projector fan and the clinking of beer glasses, but it’s [...]
Here are the slides from the presentation that I did last night at Toronto Wiki Tuesday: Using Wikis With Enterprise Content and Process Management View more presentations from Sandy Kemsley. It was recorded on Ustream, but the quality is not very good since we were in a pub, not a studio. There will be a [...]
I’m presenting at Toronto Wiki Tuesday tonight on the interaction between wikis, ECM and BPM. The organizers might be setting up to broadcast this live on Ustream; if so, I’ll update this post later today with the URL of the video stream. Update: the presentation will be streamed live here at 7pm ET tonight.
Yes, I know that today is not Tuesday, but this is about our previous Toronto Wiki Tuesday, a monthly meetup where we have a presentation on wikis, lift a few pints and hobnob with wiki specialists such as Martin Cleaver (who also organizes Wiki Tuesdays) and Mike Dover (responsible for the research behind Wikinomics, and co-author [...]
I’m the headline act in an upcoming webinar, Content: Meet the Business Process, hosted by AIIM and sponsored by SAP, on November 11th at 2pm ET. Although I spend a lot of my time focused on BPM, I have a pretty strong background in content management as well: almost every client that I work with [...]
I had a chance to meet with Cheryl McKinnon from Open Text while here at the Enterprise 2.0 conference for a briefing and a demo of Open Text Social Media, their enterprise social software offering to be released within a few weeks. This is a part of the Enterprise 2.0 market that I’m really interested [...]
I recently ran up against the question of when to use a content/document management system and when to use a wiki for content inside an organization. I had some thoughts of my own on the subject, my customer had some other thoughts, I went out the Twitterverse for advice, and had an interesting dinner discussion [...]
I’ve had a couple of briefings on the 4.5 release of IBM/FileNet P8 BPM, which was released in November but is likely just starting to hit customer sites so I thought that it would be good timing for a review post. As a point of disclosure, I worked for FileNet in 2000-1 and have worked [...]
Colin Teubner of Forrester gave us a lunchtime presentation, hence my notes were on paper and it’s taken a bit of time to transcribe them. However, I’m on a roll to get all my Think Tank coverage wrapped up today so that I can take 4 days off for the holiday weekend. Colin’s talk was [...]
We heard from IBM, so it’s inevitable that we’re going to hear from Microsoft too: namely, Derek Burney, GM of the SharePoint Platform and Tools group. More stuff on how we’re in a new world of work, how technology is changing how and where we interact, but he also touches on the issues of the [...]
Ambuj Goyal of IBM gave the next keynote on the changes that they’re seeing in organizations, and how this is informing their Enterprise 2.0 directions. Like any established software vendor would do, he started his history lesson around 12 years ago, where presumably vendors like IBM actually invented Enterprise 2.0 but just didn’t think to [...]
Ryan Coleman, another friend of mine from the TorCamp community, led a discussion on language translation and the impact on the sort of interacting with the global community due to the premise of wikinomics. Although it’s easy (and arrogant) for those of us who are native English speakers to just ignore other languages and pretend [...]
Our second breakfast speaker was John Bruce, CEO of iUpload, which is apparently going to undergo a name change in a few weeks. He was previously with the Documentum group within EMC, although not (I think) with Documentum before the acquisition. iUpload creates enterprise social software, that is, a platform for blogs, wikis and other [...]
Apparently there was no wrap-up session yesterday, so the last session today wrapped up the past two days. Colin White, who has been running this conference for 8 years, was joined by three of his regular presenters: Shawn Shell of Consejo, Tony Byrne of CMS Watch, and Zach Wahl of Project Performance. The discussion was pretty [...]
Seth Earley gave a presentation on taxonomy governance; he’s obviously a Very Important Taxonomist, and made sure that we knew it by having his flunky deliver his Starbucks Cafe Americano to him during the presentation instead of just grabbing a coffee from the service provided by the conference right outside the room. Yes, I’m cranky, [...]
