TweetCraig Mundie, Chief Research and Strategy Officer at Microsoft, gave today’s lunch address; this post is out of order because I was not about to whip out my laptop and displace the best conference lunch that I have ever had – grilled Kobe beef over salad greens in a lemon fennel vinaigrette with baby pear tomatoes, spiced [...]
TweetJim Morris of CMU West and Bob Glushko of UC Berkeley summarized the day in a final session, and although it’s coming up on 6pm and I’m eager to get back on the 101 up to San Francisco to get to the TUCON reception, I’ve been fascinated by today’s conference and not about to leave [...]
TweetDavid Messerschmitt, a prof at UC Berkeley and the Helsinki University of Technology, finished the formal presentations for the day with a talk on how inter-firm cooperation can be improved in the software industry. This is an interesting wrap-up, since we’ve been hearing about technology, applications and business opportunities all day, and this takes a [...]
TweetJason Maynard of Credit Suisse moderated a panel on investment opportunities in the new software industry, which included Bill Burnham of Inductive Capital, Scott Russell (who was with two different venture capital firms but doesn’t appear to be with one at this time, although his title is listed as “venture capitalist”), and Ann Winblad of [...]
TweetBob Glushko, a prof at UC Berkeley, and Shelley Evenson, a prof at CMU, discussed different views on bridging the front stage and back stage in service system design. As a side note, I have to say that it’s fun to be back (temporarily) in an academic environment: many of these presentations are much more [...]
TweetMartin Griss of CMU West and Adam Blum of Mobio Networks had a fairly interactive discussion about integrating traditional software engineering practices into modern service oriented development. Griss is a big proponent of agile development, and believes that the traditional software development process is too ponderous; Blum admits to benefits from smaller teams and lightweight [...]
TweetFirst up after lunch is a panel on the role of open source in service management, moderated by Martin Griss of CMU West, and including Kim Polese of SpikeSource, and Jim Berbsleb and Tony Wasserman of CMU West. Polese is included in the panel because her company is focussed on creating new business models for [...]
TweetThe morning finished with Timothy Chou, author of The End of Software and the former president of Oracle’s online services group, discussing the radical changes in the software industry due to software-as-a-service. Anyone who entitles his talk “To Infinity and Beyond” and has a picture of Buzz Lightyear on the title slide is okay with [...]
TweetJohn Zysman, a professor of Political Science at UC Berkeley, immediately followed Maglio with a related discussion on Services Transformation. The expectation was that Maglio and Zysman have diametrically opposed views and that their joint question period will degrade into fisticuffs — or at least a lively debate – but it turns out that they’re pretty closely [...]
TweetPaul Maglio, a senior manager of service systems research at IBM’s Almaden Research Center, spoke to us on the science of service systems, looking at the services sector of the economy, including everything from high-end professional services to McJobs in the hospitality industry. The focus of much of his research is on high-value services that [...]
TweetMichael Cusumano is with the MIT Sloan School of Management, and has written several books on the changing software industry; he spoke today about the changing business of software. In general, there is a decline of new enterprise software product revenues, and growth in services and maintenance sales. There are a number of new business [...]
TweetI’m at the Microsoft campus in Mountain View attending the New Software Industry conference, put on by Carnegie Mellon West and the Haas School of Business. I interviewed a few of the people from CMU West a few months ago about the new Masters of Software Management program, and ended up being invited to attend [...]
