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{ Category Archives } outsourcing

Gartner warns against shelfware-as-a-service

TweetGartner’s had a good webinar series lately, including one last month with Alexa Bona on software licensing and pricing (link to “roll your own webinar” download of slides in PDF and audio in mp3 separately), as part of their series on IT and the economy. As enterprises look to tighten their belts, software licenses are [...]

Planning for Disaster

TweetI just bought a new pair of winter boots, guaranteed waterproof and warm to -20C; I stood in the store and swore to the sales clerk that I was not going to have cold, wet feet this year (I probably sounded a bit melodramatic, like Scarlett O’Hara declaring that she’d never be hungry again). For [...]

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Dumbing down outsourcing

TweetMethinks the simplification of the workplace has just gone too far: The Complete Idiot’s Guide to Successful Outsourcing.

Davenport article in HBR

TweetIf you missed Tom Davenport’s excellent article “The Coming Commoditization of Processes” in last month’s Harvard Business Review, they’ve published an excerpt to entice you to buy the full reprint. Mr. Davenport, as always, has brilliant insights: “Despite the trend toward outsourcing, however, most companies have remained in do-it-yourself mode for most processes… Because of [...]

Legacy attitudes

TweetI work mostly with large financial services clients, which means that there’s a lot of legacy software around. They seem to be pretty good at updating the hardware to avoid the threat of an unsupported system outage, but most of the custom software just keeps getting older and older. In many cases, large portions of [...]