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{ Category Archives } social

Q&A From Making Social Mean Business

TweetWe had a few unanswered questions left from our webinar on Tuesday, so I’ve included the ones that were not related to Pega’s products below, with answers from both Emily Burns and myself: There’s a lot of discussion about the readiness of an org before social features are introduced to its employees. What would be [...]

Making Social BPM Mean Business

TweetWhen I owned a boutique consulting firm in the 1990’s, our catchphrase was “Making Technology Mean Business”, and when we were coming up with a title for the webinar that I’m doing with Pegasystems next week, an updated version of that phrase just seemed to fit. We’ll be discussing the social aspects of business processes, [...]

Emerging Trends in BPM – Five Years Later

TweetI just found a short article that I wrote for Savvion (now part of Progress Software) dated November 21, 2006, and decided to post it with some updated commentary on the 5th anniversary of the original paper. Enjoy! Emerging trends in BPMWhat happened in 2006, and what’s ahead in 2007 The BPM market continues to [...]

Tracking Your Conference Social Buzz

TweetI’m pretty active on social media: primarily, I blog and tweet, but I also participate in Foursquare, Facebook and, recently, the social conference site Lanyrd. When I was preparing for this week’s Building Business Capabilities conference in Fort Lauderdale, I added the sessions that I’ll be giving and a few others to the Lanyrd site [...]

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Elmer Sotto of Facebook Canada at DemoCamp Toronto 30

TweetUnbelievably, the 30th edition of DemoCamp happened in Toronto a couple of weeks ago, and I was there to hear the keynote from Elmer Sotto of Facebook Canada, as well as see the short, live demos from four local startups. I’ll post my notes on the demo in a subsequent post, but I’ve been thinking [...]

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Hey, Look! I Wrote A Book!

TweetWell, okay, I only wrote a chapter in it, but I didn’t realize until today that my name was on the front cover, too. I’m looking forward to getting my hands on a copy of it to read all the other contributions, it looks like a good lineup of social BPM papers. My chapter is [...]

Knowledge Management, Social Media, Social BPM and Control

TweetThe term “knowledge management” has been used – and misused – in many different ways over the years, but I agree with Jonathan Reichental’s definition of it as the identification, retention, effective use and retirement of institutional insight. I really, really agree with his further insights about knowledge management in the age of social media: [...]

What Price Integrity?

TweetAs an interesting follow on to the previous session on blog monetization, I attended a panel on maintaining integrity on blogs when you do advertising or promotions on your site, featuring Danny Brown, Gini Dietrich and Eden Spodek. A lot of this is about transparency and disclosure; one audience member said that she writes paid [...]

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Blog Monetization

TweetThe next session that I attended was Andrea Tomkins talking about how to make money through advertising on your blog. She started with ways that blogs can pay off without direct monetization, such as driving other sorts of business (just as this blog often drives first contacts for my consulting business) and leveraging free trips [...]

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Psychology of Websites and Social Media Campaigns

TweetI arrived at PodCamp Toronto after the lunch break today; “PodCamp” is a bit of a misnomer since this unconference now covers all sorts of social media. My first session of the day with Brian Cugelman on the psychology of websites was a bit of a disappointment: too much of a lecture and not enough [...]

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Appian Tempo

TweetI had a chance for an advance briefing of Appian’s Tempo release last week; this is a new part of the Appian product suite that focuses on mobility, cloud and social aspects of BPM for social collaboration. This isn’t a standalone social collaboration platform, but includes deep links into the Appian BPM platform through events, [...]

IBM Blueworks Live Sneak Peak

TweetWhen I wrote a post yesterday about the slow convergence between BPM and social software, I had forgotten about the analyst briefing that I had scheduled with IBM later in the day for a sneak peak of the new Blueworks Live site. Lombardi has always been at the forefront of the integration of social and [...]

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Time For Enterprise 2.0 To Get Enterprisey

TweetThe funny thing about “Enterprise 2.0”, or social business software, is that it’s not very enterprisey: yes, it is deployed in enterprises, but it often doesn’t deal with the core business of an enterprise. You hear great stories about social software being used to strengthen weak ties through internal social networking, or fostering social production [...]

Forrester BP&AD Forum Keynote: The Empowered Future

TweetI’m in DC at the Forrest Business Process and Application Delivery Forum – always a good conference in my experience – and Connie Moore opened the event with the morning keynote on business transformation and IT transformation. She showed some really great imagery about agility: a video clip of running water to represent where we [...]

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Handbook on BPM

TweetJust in time for next week’s BPM 2010, Springer’s International Handbook on Business Process Management is ready to ship. It includes papers by people from both academia and BPM practice, and I’m honored to join their ranks with an article on the drivers and impacts of collaborative BPM. From my abstract: This paper discusses the [...]

Dancing With Elephants: Webinar on Agile and Social Processes

TweetKeith Swenson and I will be presenting a webinar this Thursday at 2pm ET, sponsored by Fujitsu, on the topic of agile and social BPM. You can register here. From the description: Think that Agile Business Process Management (BPM) is not for you because you don’t have simple processes that follow the same path every [...]

The BPM Daily

TweetDennis Howlett has a post today about paper.li, a service to create a daily roundup of the content collected by the people who you follow on Twitter. Sound confusing? Click through to read Dennis’ article and the one that he points to by Neville Hobson. Basically, if I follow you on Twitter and you tweet [...]

Metastorm New Releases: Collaborative Modeling with M3 and Smart Business Workspace Application Builder

TweetAlthough we didn’t have a chance for a demo, I had a quick briefing with Greg Carter, Metastorm’s CTO, on the announcements that they made today. M3 Collaborative Modeling We discussed M3, their cloud-based collaborative process modeling tool. This is one of the first BPA/BPM offerings that I’ve seen on the Microsoft Windows Azure platform, [...]

Does The Enterprise 2.0 Emperor Have No Clothes?

TweetIt’s noon, the keynotes have been going on all morning, and I have only just been inspired to blog. I’m not saying that standalone Enterprise 2.0 initiatives have jumped the shark, but there’s only so much rah-rah about enterprise collaboration that I can take before I fall back on three thoughts: Collaboration is already going [...]

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One Last Conference Before Summer: Enterprise 2.0

TweetIt’s been quiet on the travel scene since my four-week marathon of conferences in May, and I have just one last one before we hit the summer doldrums: Enterprise 2.0 in Boston this week. I’m skipping the workshops today and heading down this afternoon – luckily, Toronto-Boston is covered by Porter Airlines, so I can [...]

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