It’s the last morning at Appian World, and Clay Richardson from Forrester is delivering the opening keynote on getting value out of your BPM initiative. He pointed out that the pace of change is accelerating, but the innovation of management practices has slowed. We have a mess of applications inside our business that have been [...]
Also taggedWe finished the cloud case studies with Abhishek Agrawal of psHEALTH. He used to work for Appian, so likely had a bias in that direction already, but they selected Appian since they wanted a complete cloud solution, plus for the strong process modeling capabilities, data security infrastructure, scalability and robustness. Lastly, they liked that they [...]
Also taggedNext up was John Cowles from Clayton Holdings, which does risk analysis for the mortgage industry. Clayton has 240 users across 5 business units on Appian Cloud BPM, and they have only 5 primary resources for building and maintaining the 100+ processes that they have in production. They had limited IT resources and limited budget, [...]
Also taggedWho knew that the venerable Chicago Mercantile Exchange had rebranded themselves as the CME Group? Not me, so when I sat at the Appian dinner yesterday with John Verburgt, their Director of BPM, I probably sounded like a bit of a newb. Verburgt was joined on stage this afternoon by Brian Toba, their Director of [...]
Also taggedMalcolm Ross was up next at Appian World to give an update on the entire product portfolio: not an easy task in 30 minutes. He had some updates on their on-premise solution, and some good information on their Appian BPM cloud platform; interestingly, they no longer seem to use the name Appian Anywhere for the [...]
Also taggedMatt Calkins, CEO of Appian, provided us with some vision around how BPM is changing, and how Appian is delivering on that. They’ve experienced significant growth in sales in the past year, and more than 40% of their business is on their cloud platform. Their big news, of course, is Tempo: their process event streaming [...]
Also taggedThe analysts are on the move this week: earlier in the week, we were all in Las Vegas for IBM Impact, now we’re all in DC for Appian World. I presented a BPM 101 session yesterday in the workshop day, and this morning Janelle Hill of Gartner is giving the opening keynote. I’ll be at [...]
Also taggedThe first day of Appian Forum ended with a panel of Appian customers – Archstone, AGF, Enterprise Rent-A-Car and Mercer Outsourcing – hosted by Clay Richardson of Forrester. Clay started with a question about which BPM project to do first: instead of the old “start small, think big, act fast” mantra, many organizations are choosing [...]
Also taggedIan Grant of Benenden Healthcare Society, a UK not-for-profit, user-pay healthcare provider with almost a million members. They had a need to improve their business agility, and identified that they needed a new case management system as well as better auditability of the decisions made within processes. They reengineered their processes first, then had their [...]
Also taggedAs with Jim Sinur, my schedule is overlapping with that of Clay Richardson of Forrester several times this month. This morning, I heard some new material from Jim, but Clay had much the same presentation that I saw him give at the Forrester Business Technology Forum a couple of weeks ago so I don’t have [...]
Also taggedMalcolm Ross was up next to give us an update on Appian 6, being released in GA this week. I had a briefing a few weeks back, so I’ll include my notes from that here for a more complete view. Their claim is that Appian 6 is the fastest way to deploy process applications through [...]
Also taggedClayton Holdings, which provides risk analysis, loss mitigation and operational solutions to the mortgage industry, have been using Appian’s SaaS solution, Appian Anywhere, for more than a year, and John Cowles from Clayton was here to tell us about their experiences. They have 135 users over 3 business units, with another business unit coming online [...]
Also taggedMatt Calkins gave us a brief address at the customer dinner last night, but there are many more people here today, and he provided a more in-depth review of the corporate picture. Amongst other indicators are a revenue increase of 150% and active customer increase of 58% in 2009: I’m seeing numbers like this from [...]
Also taggedIt’s the third time this month that I’ve been at a conference with Jim Sinur of Gartner, and he’s giving the opening keynote here at Appian’s user conference. Although a lot of the local people are held up due to weather and traffic today, they’re expecting over 300 people here: a huge success given the [...]
Also taggedThe fall conference season has kicked off, and I’ve already had the pleasure of attending 3 BPM conferences: the International BPM conference (academic), Appian’s first user conference (vendor), and the Gartner BPM summit (analyst). It’s rare to have 3 such different conferences crammed into 2 weeks, so I’ll sum up some of the differences that [...]
Also tagged Gartner, GartnerBPM, IntlBPMSamir Gulati returned for a brief wrap-up of today’s event before we headed for cocktails and the technology showcase, with Malcolm Ross describing the technical sessions that will be held over at Appian headquarters tomorrow, and Matt Calkins thanking us all for being here. There are sessions tomorrow targeted primarily at their customers, including one-on-one [...]
Also taggedChris Gardner, VP of Development at Mercer (who provide HR consulting, HR outsourcing and investment management services), presented the last session of the day; Mercer Outsourcing, with which he is affiliated, provides HR benefits administration. They rolled out their first 3 processes in April of this year, with the BPM projects involving IT, their operational [...]
Also tagged chris gardner, mercerI skipped out on the breakout sessions this afternoon, but am back here for Michael Melenovsky — formerly with Gartner, now senior BPM leader at Satyam — discussing how to accelerate BPM adoption through an integrated business framework: more of a methodology framework than a code framework, however. He listed the three ways in which [...]
Also tagged michael melenovsky, satyamJohn Jarrett, director of BPM at AGF Trust, spoke next about their Appian implementation; they’re the trust subsidiary of AGF Management Limited, a mutual funds company in Canada — very familiar territory for me, since the system integration company that I used to run implemented about half of the mutual funds imaging and workflow systems [...]
Also taggedTerry Lee, MEGA’s VP of North American operations, gave us an overview of MEGA, both in terms of their business process analysis and enterprise architecture capabilities. He stated the real reason for using a BPA tool, rather than just the modeling environment within the BPMS, is the ability to analyze the processes within a larger [...]
Also tagged mega, terry lee
