Clay Richardson and Dave West (definitely the two snappiest dressers at Forrester) opened the second day of the Forrester Business Process and Application Delivery Forum with a keynote on thriving in a process-driven world by shifting both your business and IT culture. These shifts are hard work and fraught with risk, but necessary in order [...]
Also tagged forresterThere was nothing that could have entice me to attend the Lean Six Sigma presentation this late in the afternoon, so instead I opted for the public sector track (which is not really my area of interest) for a discussion on dynamic case management (which is my area of interest) by Craig LeClair. Government workers [...]
Also tagged forresterConnie Moore (or “Reverend Connie” as we now think of her ) gave a session this afternoon on process skills at multiple levels within your organization, and how entire new process-centric career paths are emerging. Process expertise isn’t necessarily something that can be quickly learned and overlaid on existing knowledge; it requires a certain set [...]
Also tagged forresterI missed Phil’s keynote at BPM 2010 in Hoboken a few weeks ago (although Keith Swenson very capably blogged it), so I was glad to be able to catch it here at the Forrester BP&AD forum. His verdict: the next decade of BPM will be social, visible and turbulent. Over the past 40-50 years, the [...]
Also tagged forresterAlex Peters and Derek Miers presented in the business process track with a session on BPM as the new language of IT to business technology. Forrester has been pushing the phrase “business technology” instead of “information technology” for the past year or so, and it was funny this morning to hear John Rymer say that [...]
Also tagged forresterDarrell Fernandes, SVP of advisory solutions technology at Fidelity Investments, finished up the morning at Forrester’s BP&AD Forum with a discussion of their IT transformation: how they changed their software delivery process to become more like a software product company. They created “fences” around their projects in terms of centers of excellence and project management [...]
Also tagged forresterAfter a somewhat lengthy introduction by Marie Wieck from IBM’s middleware group, Rick Goldgar, CTO of the Texas Education Agency, talked about their process transformation. This was mostly about good software development practices – componentize, use a shared bus, agile methods, providing tools that empower the users to create their own solutions – but also [...]
Also tagged forresterKenny Klepper, president and COO of Medco, gave the second keynote at the Forrester BP&AD Forum today on their business transformation. I saw him speak at PegaWorld earlier this year (and Pega even published the video), so this was a good update on what they’re doing – check out those reference for background on Medco [...]
Also tagged forresterI’m in DC at the Forrest Business Process and Application Delivery Forum – always a good conference in my experience – and Connie Moore opened the event with the morning keynote on business transformation and IT transformation. She showed some really great imagery about agility: a video clip of running water to represent where we [...]
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